Customer Testimonials
At TeaFrog, we recognize that our customers are the most important part of our business. We are always interested in what they have to say, the good, the bad, and well - we have never had the ugly. Here are a few of the nice things that we hear from our customers every day:
"Hello Mike, how are you?
I was going to actually email and thank you soon for the tea that we received. It was a christmas gift for my mom and she definitely enjoyed it! She's from Fiji so she is crazy about tea since she used to drink loose leaf tea when she used to live there. She's tried one tea so far, the spicy chai, and she will open up another bag soon. When we tried it, let me just say that it was the BEST tea she's ever had! She says the flavour combination reminded her of the tea she used to drink long ago when she was in Fiji. However with the variety of spices with your tea, she says its even better! I had some of the tea in fact and it is definitely the best tea I ever had! The anise that I tasted in it really makes it delicious and unique! Thank you very much for providing excellent tea Mike, this tea is like no other!"
Neil - Edmonton, Alberta |
What Neil liked:
Tahiti Cream >>
1001 Nights >>
Masala Chai II >>
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"Hello again Mike! Thank you once again for the prompt and friendly service. The tea is truly spendid and I've already enjoyed a hot cup of each flavour (and I'm saving the jasmine pearls for my night-cap)! I'll spread the word about TeaFrog...hope to get some others on board. I'll be sure to order more great stuff from you in the future - great gift ideas for my girlfriends!
Be well!"
Melanie D. - Oakville, Ontario |
What Melanie D. liked:
Jasmine Pearls >>
Love >>
Tahiti Cream >>
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"The product is lovely. I'm particularly fond of the price of each tin, especially considering the amount. Everything came packaged beautifully, and was of good quality. Your samples are amazing! The generous amounts of each sample were wonderful. I've never been able to share a sample pouch before, but there is easily enough for several cups of tea in each pouch. Also, the individually labeled pouches make finding each blend easy, plus they keep well. Markesh Mint is my favorite blend and has been for a long time, but your price cannot be beat. Thank you so much. I hope to be a return customer in the near future:)"
Amber - Calgary, Alberta |
What Amber liked:
Markesh Mint >>
Tiramisu >>
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"Over the years I have become quite the tea drinker and love fine teas. Since discovering Tea Frog loose leaf teas I have not drank any other teas that compared to Tea Frog. Earl Grey is my favorite thus far , the website is very knowledgeable and a wide variety of teas to choose from. My morning is simply the best with my new cup of tea from Tea Frog Thanks for the great products!"
Tamara - Oakville, Ontario |
What Tamara liked:
Earl Grey Special >>
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"Hi Mike,
I am enjoying my teas very much! I would have to say that the bamboo shoot green tea is my favorite so far, but there are many close seconds. The Tulsi Harmony herbal is amazing! The aroma that comes wafting up when you pour the water over it is, for lack of better words, beautiful!It reminds me of an herbal tea that my grandmother use to make us...brings back great memories, but your tea tastes even better! I will certainly be ordering again once I finish my samples. The quality of the teas are the highest I've seen, and the prices are amazing, even the specialty teas! Your customer service has been top notch and I would (and will) highly recommend you! You're welcome to use any of this email in a testimonial on your site. I look forward to trying more of your selections!"
Rachel - Kitchener, Ontario |
What Rachel liked:
Tulsi Harmony >>
Bamboo Shoots >>
Pai Mu Tan White Tea >>
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"I am new to the exploration of tea. I had been researching different tea companies on the Internet when I happened upon Teafrog.com. I found the site to be the most informative and I was impressed with both the selection and that I could get small samples of most of the teas for just .75 cents (CAD). That is cheaper than a cup of tea!
I have been blown away by both the quality of the tea and the customer service. Mike has been a wealth of information, has made great suggestions, and really cares about making sure that anyone purchasing the teas gets the best out of the tea, and has a great experience. I am so glad I have found Teafrog.com!"
Kimberly - Urbandale, Iowa |
What Kimberly liked:
Jasmine Chung Hao >>
Dragon Well - Lung Ching >>
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"Hi Mike and Melanie,
I purchased some of your tea last weekend (Gingerbread Orange- Flavored Rooibos) at the Jordan craft show and I must say we really enjoy it. It is totally different from anything I've tried before. Two questions: What other craft shows in the future will you be attending and are you guys thinking of opening a "bricks and mortar" store down the road?
Best of luck in the future!"
Chris M. - St. Catharines, Ontario |
What Chris M. liked:
Gingerbread Orange >>
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"I was referred to you by another mom in Milton. I was looking for a very specific type of green tea and to my amazement, you had it. Not only did you have it, you called me early the next morning after receiving my email order and you delivered it to me, free of charge, before noon, the same day. I was in shock. Your customer service is outstanding. And, the best part, the tea is unbelievably good. You also gave me a free sample of a tea of my selection, that was really generous. There is enough to make 10 cups. I will never buy my loose leaf tea from anyone else. I wish you much success, you deserve it."
Jennifer S. - Milton, Ontario |
What Jennifer S. liked:
Genmaicha Organic >>
Caramel Cream >>
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"I purchased 15 samples of your teas along with a 1/2 pound of coffee and after trying the coffee and a few of the teas I needed to send my compliments on your tea and coffee.
My wife and I both tried the coffee when we got home and it was an instant hit. With both had a few of the teas (starting with the chocolate and cream and the blueberry black teas) and they were very good. The aroma was wonderful.
Once we run low we will be sure to be repeat customers."
Jason C. - Milton, Ontario |
What Jason C. liked:
Chocolate and Cream >>
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